Prism Hardscapes Fire Pits and Fireplace Products Online

Frequently asked questions

Each fire pit is handcrafted to order, so returns aren’t typical—but we understand that sometimes plans change. If you need to update or cancel your order within 24–48 hours, just reach out and we’ll do our best to help.

After that window, your order may already be in production, but we’re happy to explore flexible options like store credit or partial refunds when possible. A small processing fee may apply, and some custom orders may carry a restocking fee.

Have questions? Our support team is here to help make sure you feel confident in your purchase.

Because each fire pit is custom-made just for you, all sales are considered final once production begins. If you need to make changes within 24–48 hours of your order, just reach out—we’re happy to help if we can.

Most fire pits ship within 3–10 weeks depending on the style, color, and manufacturer. Once it’s ready, delivery typically takes 4–7 business days. Need a more accurate timeline? Contact us before placing your order and we’ll confirm availability.

We work with top-tier U.S. manufacturers—our collections ship from Colorado, California, and Texas. Each fire pit is handcrafted with premium materials and built to last.

Yes! We offer free shipping on all fire pit orders over $1,999. Smaller items and accessories ship via UPS, FedEx, or USPS, and larger units arrive via freight with curbside delivery.

Freedom Fire Pits Big Bend Gas Fire Pit Table

Freedom Fire Pits Acadia Gas Fire Pit Table

Freedom Fire Pits Bryce Gas Fire Bowl

Freedom Fire Pits Sequoia Round Gas Fire Pit Table

Freedom Fire Pits Rainier Rectangle Gas Fire Pit Table

Freedom Fire Pits Pinnacle Square Gas Fire Pit Table

Freedom Fire Pits Olympic Gas Fire Pit Table

Freedom Fire Pits Rainier Rectangle Gas Fire Pit Table

Freedom Fire Pits Pinnacle Square Gas Fire Pit Table

Freedom Fire Pits Olympic Gas Fire Pit Table

Prism Hardscapes Orinda Propane Enclosure Round

Prism Hardscapes Mod Propane Enclosure Round

Tavola 4 Fire Pit Table Wind Guard

Elemental by Design

Prism Hardscapes Sorrento Round Fire & Water Bowl

Prism Hardscapes Hampton Round Gas Fire Pit Table

Prism Hardscapes Manchester Concrete Fire Table

Prism Hardscapes Fuego Freeform Gas Fire Bowl

Prism Hardscapes Ovale Oval Gas Fire Pit Table

Prism Hardscapes Rotondo 80in Round Gas Fire Bowl

Prism Hardscapes Embarcadero Round Gas Fire Pit Table

Prism Hardscapes Triton Concrete Fire Table

Prism Hardscapes Piazza Square Gas Fire Pit Table

Prism Hardscapes Moderno 70 Rectangle Gas Fire Pit Table

Prism Hardscapes Moderno 8 Round Gas Fire Bowl

Prism Hardscapes Embarcadero Round Gas Fire Pit Table

Prism Hardscapes Porto 58 Rectangle Gas Fire Pit Table

Prism Hardscapes Fal Round Gas Fire Bowl

Prism Hardscapes Embarcadero Round Gas Fire Pit Table

Prism Hardscapes Pentola 3 Round Gas Fire Bowl

Prism Hardscapes Pentola 2 Round Gas Fire Bowl

Prism Hardscapes Pentola 1 Round Gas Fire Bowl

Prism Hardscapes Porto 68 Rectangle Gas Fire Pit Table

Prism Hardscapes Lombard Square Fire Pit Table

Prism Hardscapes Pebble Freeform Gas Fire Bowl

Prism Hardscapes Rotondo 42in Round Gas Fire Bowl

Prism Hardscapes Moderno 1 Round Gas Fire Bowl

Prism Hardscapes Tavola 3 Square Gas Fire Pit Table

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Frequently asked questions

1/ Tempered Fire Glass Cosmic Copper Reflective

1/ Tempered Fire Glass Dark Gray Reflective

1/ Tempered Fire Glass Dark Matter Black Reflective

1/ Tempered Fire Glass Dark Matter Black Reflective